Frequently Asked Questions

Q: How to update the firmware?

A:  

SOOCOO Camera firmware are the same. Such as S100pro camera firmware upgrade:

Download the firmware from soocoo officical website. Different camera models have the different firmware. Please confirm your camera model to download the right firmware.

Note: Make sure the camera is connected to a power source or has more than 70% batter.

1. Download the firmware to the SD card root directory(The file name is “FWHT108M.bin"), then put the SD card into the device.

2. Turn on the camera, the system program will update automatically, about 1-3 minute, update successful the camera automatically turn on.

3. After updating, the camera will turn on automatically, it means that the updating had finished, then take out the TF card and delete the file 'FWHT108M.bin', or format the TF Card in the camera(If the firmware file not delete, when you turn on the camera,the system program will update automatically again).

4.Update finished, the Version is: 20170801V2.0. PS: 20170801V2.0 is the firmware no.

PS:  SOOCOO Camera Firmware Download Here.

Q: How to choose the best memory card for my cameera?

A:  

It is recommended that you buy Class 10 MEMORY CARDS. More than 32 gb memory card, suggest you to format the memory card in the camera before using.

Insert the memory card, camera error, you can also try the troubleshooting formatted memory card.

Q: Does it provide wifi webcam like use? That way I can connect to laptop for longer time recording.

A:  

This camera can't connect laptop with wifi, you can use the USB Cable connect laptop as a webcam.

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