Frequently Asked Questions

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Q: Soocoo zone app for Android keep crashing ? Any solution to this ? Thanks

A:  

Hi, we suggest that you can reinstall the app at first. If it’s still out of work, pls contact us via service@soocoo.cc. Thanks.

Q: Does it provide wifi webcam like use? That way I can connect to laptop for longer time recording.

A:  

This camera can't connect laptop with wifi, you can use the USB Cable connect laptop as a webcam.

Q: Здравствуйте. Где можно скачать прошивку с Add GPS function S300.Hi3559.IMX377.8G.9.6.3.20.20180111.rar? Спасибо.

A:  

Привет, вы можете скачать последнюю прошивку S300 отсюда.http://www.soocooplus.com/soocoo-camera-firmware

Hi there, you can download the latest firmware of S300 from above website. Thanks.

Q: Where do i can download firmware for S70 camera? I have many problems and try to repair somehow. Please upload last software somewhere.

A:  

Hi there. Pls download the updated firmware of S70 camera from this website, https://soocooofficial.freshdesk.com/support/home  
Thanks.

Q: Does the S300 come with a waterproof case? If not, where can I buy one?

A:  

Hi there, the S300 comes with  waterproof case. Thanks.

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